Certificate Principles of Customer Service
Effective customer service is crucial when developing a successful working business. This qualification will enable you to gain knowledge and develop existing skills around this vital and engaging service. After successfully completing the course, you will receive a nationally recognised qualification in this subject area which can enhance your CV and boost career prospects and increase opportunities.
Level 2 Certificate Safeguarding and Prevent and British Values
The purpose of this qualification is
to increase the learner’s knowledge
and awareness of the Prevent Duty
and safeguarding, including online
safety. By completing the
qualification, learners will develop
knowledge of safeguarding in an
environment where they have a
duty of care.
Level 2 Certificate Lean Management Techniques
The primary purpose of this qualification is to develop your understanding of lean organisation techniques in business. You’ll understand business improvement tools and techniques and learn how to work effectively in a business team. You will develop valuable transferable skills which employers can draw on to support the improvement of business
Level 2 Award in Digital Promotion for Business
This qualification will help you to
develop your understanding of
how to promote a business in a
digital age and to develop your
understanding of how to use
different digital and online
techniques to attract customers
and increase brand visibility
Level 2 Award in Prevention and Control of Infection
By completing this course, learners will be equipped with a greater understanding of how to prevent and control the spread of infection in the workplace, and this can also be applied in their personal life. Learners will also gain knowledge of how to identify infections as well as the different types of infection.
Level 3 Certificate In Principles of Sales
The purpose of the qualification
is to develop knowledge and
understanding to support
learners who are employed or
looking for a role which includes
sales. It could also be used as
progression to employment.